Strategy Refresh
Team Group Rentals
Wellington Property Management
Your Niche · Strategy Refresh · Team Group Rentals

Three months in.
Here's what
we've learnt.

Celebrating a strong first three months across organic and paid, and shaping what comes next. This isn't a restart. It's the same strategy, made to feel even more like TGR.

Let's get into it
01 / The First Three Months

A strong foundation, already paying off.

Three months in, we've built a more consistent presence for TGR, tested different landlord messages, introduced more team and local content, and grown the paid advertising activity. Most importantly, we're starting to learn what people actually respond to.

August Cost Per Lead
$21.88
Down from $59.26 in July
August Cost Per Visit
$0.35
Down from $1.22 in June
Website Visits
2,204
From Brand Awareness across three months

Our First Three Months at a Glance

August figures are current as at 18 August and still moving.

Month Landlord Leads Cost Per Lead Awareness Website Visits Cost Per Visit
June 11 $41.33 368 $1.22
July 8 $59.26 1,044 $0.47
August (to date) 13 $21.88 792 $0.35
★ What we're pleased to see

The account is getting
sharper, not just bigger.

Awareness is becoming more efficient, cost per website visit has come down every single month. Fresh Lead Gen creative has produced a strong response, August's refreshed angle is our best result yet. And we now have three months of real learning to build the next quarter from, rather than guesswork.

02 / What We've Learnt

The clearest signal: get more real.

Across organic and paid, the same pattern keeps showing up. The more human and specific the content feels, the stronger people respond. Here's what three months of posting and testing has told us.

Learning 01

Real people create connection

  • Genuine team moments outperform polished photography
  • Professional photography still has a place, just not as the only view of the team
  • A quick phone photo at a property, a team moment, a PM on camera
  • Landlords want to get to know TGR, not just recognise the branding
Learning 02

Real proof tells a stronger story

  • Evidence beats claims, every time
  • "Rented in 11 days" lands harder than "we're experienced"
  • A landlord who's stayed nearly 10 years is proof, not a testimonial line
  • These are the stories that sell TGR without selling
Learning 03

Real questions still work

  • Practical content earns its place when it's grounded in real conversations
  • "We get asked this a lot..." beats a generic education topic
  • Pets, missed rent, damage, notice, access: all stronger with a real TGR view
  • Feels like a conversation, not a lecture
Learning 04

Local knowledge is underused

  • TGR's footprint is a strength we haven't fully used yet
  • What's the Porirua team noticing? What are Kāpiti landlords asking?
  • Wellington, Hutt Valley, Porirua, Kāpiti, Horowhenua all have a story
  • Makes TGR's size an advantage, without sounding corporate

The Shift

Less content that any property management company could post. More content that could only come from TGR.

Proof

Rented in XX Days

A real result, a real timeframe, a real property. Proof over claims, every time.

Questions

"A Landlord Asked Us This Recently..."

Starting from a real conversation the team has had, rather than a topic picked because it's due.

Local

What's Happening in the Hutt

Observations from each region's team. What they're seeing, what landlords are asking, what's changed.

03 / Our Direction for the Next Three Months

Same strategy. More of the real TGR.

The overall strategy stays the same: build trust with landlords, stay familiar to those who may need TGR in future, and create opportunities with those ready to have a conversation now. What changes is how we bring that to life.

★ Paid

Both goals still make sense

Brand Awareness keeps TGR visible and familiar before landlords are ready to make a change. It's become increasingly efficient over three months, so there's no reason to remove it.

Lead Generation creates a clear next step for landlords ready to talk. August's result so far gives us enough confidence to shift slightly more budget its way.

Recommended Monthly Budget

Same total spend. The original plan always intended to shift more budget to Lead Generation once we had a learning period behind us, this continues that direction without increasing overall spend.

Brand Awareness
$400
Per month
Lead Generation
$600
Per month

Before increasing total budget, we want a clearer picture of the quality of the enquiries already being generated.

What We Want to Explore Next

Keeping this simple, and building from what we're learning rather than continually introducing new campaigns.

Paid

More Proof

Where TGR has a strong genuine result or story, we use it. Rented in XX days. A long-term landlord relationship. A real problem solved. A genuine testimonial.

Paid

A Lower-Pressure Way to Enquire

Testing a proposed Rental Health Check alongside the existing rental appraisal. Opens a conversation with landlords who are questioning how their rental is performing, without needing to say they want to switch.

04 / What We Need From TGR

The biggest opportunity is already inside TGR.

The best content is already happening inside TGR. We just need to see more of it. No professionally produced photos or videos required, a phone photo, quick video, forwarded email or message is enough.

★ The question to ask

"Could this make
a good story?"

If the answer is yes, send it through. We'll take the raw material and turn it into content. The more the team feeds us, the sharper every post and every ad becomes.

★ Especially useful

Send us the raw moments

  • Real photos of the team during the day
  • PMs out and about at properties
  • Natural office and team moments
  • Quick videos or observations from PMs
  • A property rented in XX days
  • A particularly strong leasing or re-tenanting result
★ Also useful

Proof and local colour

  • Great landlord feedback
  • Positive tenant feedback
  • A landlord or tenant the team has genuinely helped
  • A tricky situation that was resolved well
  • A question that keeps coming up
  • A long-term landlord relationship, or something interesting a region is noticing

Closing the Loop on Leads

01
What cost per lead doesn't tell us

Cost per lead tells us how efficiently we generated an enquiry. It doesn't tell us whether it became good business.

02
What we'd love to know

Was it a genuine landlord? Did it lead to an appraisal or a meaningful conversation? Did any become a new management?

This is what will help us make much stronger decisions about where future advertising spend goes.

↳ Where We Land

What success looks like.

More real. More proof. More local. Supported by paid advertising that keeps TGR visible and creates a clear path to enquiry when a landlord is ready.

Success 02

More Proof

We show real examples of the value the team delivers, rather than simply talking about it.

Success 03

More Local

The knowledge sitting across TGR's different regions comes through more strongly.

Success 04

More Quality Opportunities

Paid advertising keeps generating landlord enquiries, with a growing focus on whether those enquiries become real conversations and appraisals.

Success 05

More Learning

By the end of the next three months, a clearer understanding of which stories, messages and offers move landlords from awareness to enquiry.

Next Steps

01
Feedback and priorities

What's TGR's main feedback on how the last few months have gone, and what are the key priorities for the next month?

02
Paid priority

Are quality landlord enquiries our main paid priority for the next three months?

03
Budget split

Are we happy to keep the $1,000 Meta budget and move to a $400 Awareness / $600 Lead Generation split?

04
Rental Health Check

Are we happy to test the Rental Health Check alongside the existing rental appraisal?

05
The intel feed

Can we encourage the wider team to send through more real photos, videos, results and stories as they happen?

★ From here

Looking forward to
the next three months.

Real people. Real moments. Real landlord questions. Real results. Supported by paid advertising that keeps TGR visible and creates a clear path to enquiry when a landlord is ready. Looking forward to building the next three months together.