Agreed Strategy
Team Group Rentals
Wellington Property Management
Your Niche · Agreed Strategy · Team Group Rentals

Our strategy
direction for
the next 3 months.

Following our review meeting, this sets out the agreed direction for the next three months, built on three months of real learning. Confirmed for now, with room to adjust as we go.

Let's get into it
01 / The First Three Months

A strong foundation, already paying off.

Three months in, we've built a more consistent presence for TGR, tested different landlord messages, introduced more team and local content, and grown the paid advertising activity. Most importantly, we're starting to learn what people actually respond to.

August Cost Per Lead
$18.29
Down from $59.26 in July
August Cost Per Visit
$0.36
Down from $1.22 in June
Website Visits
2,274
From Brand Awareness across three months

Our First Three Months at a Glance

August figures are current as at 20 August and still moving.

Month Landlord Leads Cost Per Lead Awareness Website Visits Cost Per Visit
June 11 $41.33 368 $1.22
July 8 $59.26 1,044 $0.47
August (to 20th) 18 $18.29 862 $0.36
★ What we're pleased to see

The account is getting
sharper, not just bigger.

Awareness is becoming more efficient, cost per website visit has come down every single month. Fresh Lead Gen creative has produced a strong response, August's refreshed angle is our best result yet. And we now have three months of real learning to build the next quarter from, rather than guesswork.

★ Straight from TGR

People are noticing.
And it's turning into business.

Following our review meeting, TGR is really happy with the direction this is heading. People are noticing TGR, leads are coming through consistently, and a couple of enquiries have already converted into confirmed new managements. That's the clearest proof yet that the strategy is working, not just performing well on paper.

02 / What We've Learnt

The clearest signal: get more real.

Across organic and paid, the same pattern keeps showing up. The more human and specific the content feels, the stronger people respond. Here's what three months of posting and testing has told us.

Learning 01

Real people create connection

  • Genuine team moments outperform polished photography
  • Professional photography still has a place, just not as the only view of the team
  • A quick phone photo at a property, a team moment, a PM on camera
  • Landlords want to get to know TGR, not just recognise the branding
Learning 02

Real proof tells a stronger story

  • Evidence beats claims, every time
  • "Rented in 11 days" lands harder than "we're experienced"
  • A landlord who's stayed nearly 10 years is proof, not a testimonial line
  • These are the stories that sell TGR without selling
Learning 03

Real questions still work

  • Practical content earns its place when it's grounded in real conversations
  • "We get asked this a lot..." beats a generic education topic
  • Pets, missed rent, damage, notice, access: all stronger with a real TGR view
  • Feels like a conversation, not a lecture
Learning 04

Local knowledge is underused

  • TGR's footprint is a strength we haven't fully used yet
  • What's the Porirua team noticing? What are Kāpiti landlords asking?
  • Wellington, Hutt Valley, Porirua, Kāpiti, Horowhenua all have a story
  • Makes TGR's size an advantage, without sounding corporate

The Shift

Less content that any property management company could post. More content that could only come from TGR.

Proof

Rented in XX Days

A real result, a real timeframe, a real property. Proof over claims, every time.

Questions

"A Landlord Asked Us This Recently..."

Starting from a real conversation the team has had, rather than a topic picked because it's due.

Local

What's Happening in the Hutt

Observations from each region's team. What they're seeing, what landlords are asking, what's changed.

03 / The Agreed Direction for the Next Three Months

Same strategy. More of the real TGR.

Agreed with TGR: the overall strategy stays the same, build trust with landlords, stay familiar to those who may need TGR in future, and create opportunities with those ready to have a conversation now. What changes is how we bring that to life, and we'll keep adjusting as the data comes in.

★ Paid

Both goals still make sense

Brand Awareness keeps TGR visible and familiar before landlords are ready to make a change. It's become increasingly efficient over three months, so there's no reason to remove it.

Lead Generation creates a clear next step for landlords ready to talk. August's result is strong enough that the current creative stays live rather than rotating on schedule, we don't fix what isn't broken.

Agreed Monthly Budget

Confirmed with TGR. Same total spend, more of it working harder in Lead Generation now that the learning period has paid off.

Brand Awareness
$400
Per month
Lead Generation
$600
Per month

New split effective 1 September.

Confirmed for September

Keeping this simple, and building from what we're learning rather than continually introducing new campaigns.

Confirmed

More Proof

Where TGR has a strong genuine result or story, we use it. Rented in XX days. A long-term landlord relationship. A real problem solved. A genuine testimonial.

Trialling for September

The Rental Health Check Reel

Launching as a short-form video alongside the existing rental appraisal offer. Opens a conversation with landlords who are questioning how their rental is performing, without needing to say they want to switch.

04 / What We Need From TGR

The biggest opportunity is already inside TGR.

The best content is already happening inside TGR. We just need to see more of it. No professionally produced photos or videos required, a phone photo, quick video, forwarded email or message is enough.

★ The question to ask

"Could this make
a good story?"

If the answer is yes, send it through. We'll take the raw material and turn it into content. The more the team feeds us, the sharper every post and every ad becomes.

★ Especially useful

Send us the raw moments

  • Real photos of the team during the day
  • PMs out and about at properties
  • Natural office and team moments
  • Quick videos or observations from PMs
  • A property rented in XX days
  • A particularly strong leasing or re-tenanting result
★ Also useful

Proof and local colour

  • Great landlord feedback
  • Positive tenant feedback
  • A landlord or tenant the team has genuinely helped
  • A tricky situation that was resolved well
  • A question that keeps coming up
  • A long-term landlord relationship, or something interesting a region is noticing

Closing the Loop on Leads

01
What cost per lead doesn't tell us

Cost per lead tells us how efficiently we generated an enquiry. It doesn't tell us whether it became good business, and we already know some have: a couple of leads have converted into confirmed new managements.

02
A reporting process is on the way

Bree is now looking into setting up a monthly reporting process that shows exactly how many leads are converting, from enquiry through to appraisal and new management.

Once that's in place, we'll fold it into the regular monthly report so we're making decisions on real business outcomes, not just cost per lead.

↳ Where We've Landed

Agreed, and built to flex.

More real. More proof. More local. Supported by paid advertising that keeps TGR visible and creates a clear path to enquiry when a landlord is ready.

What Success Looks Like

The shape we're aiming for over the next three months.

Success 02

More Proof

We show real examples of the value the team delivers, rather than simply talking about it.

Success 03

More Local

The knowledge sitting across TGR's different regions comes through more strongly.

Success 04

More Quality Opportunities

Paid advertising keeps generating landlord enquiries, with a growing focus on whether those enquiries become real conversations and appraisals.

Success 05

More Learning

By the end of the next three months, a clearer understanding of which stories, messages and offers move landlords from awareness to enquiry.

Agreed & Confirmed

01
Budget split confirmed

TGR is happy with the new ad spend split. $400 Brand Awareness / $600 Lead Generation, effective 1 September.

02
Rental Health Check trialling for September

Launching as a Reel alongside the existing rental appraisal offer, giving landlords a lower-pressure way to start a conversation.

03
August creative stays live

It's working well, so we're leaving it running as is. We're still optimising weekly, just not swapping out creative that's clearly delivering.

04
Lead conversion reporting underway

Bree is looking into setting up a monthly reporting process to show exactly how many leads are converting into appraisals and new managements.

05
The intel feed continues

The wider team keeps sending through real photos, videos, results and stories as they happen.

★ From here

Full steam ahead
on the next three months.

Real people. Real moments. Real landlord questions. Real results. Supported by paid advertising that keeps TGR visible and creates a clear path to enquiry when a landlord is ready. Thanks for a great review, and looking forward to building on it.